Does your computer take more than five or ten seconds to start up from a complete shutdown? Does it take a while to get the applications you want running? If so, it’s likely that your PC or Mac is not using a Solid-State Drive (SSD).
Most older computers use a Hard Disk Drive (HDD) which are a slow mainly because they employ moving parts. This results in sluggish performance, especially when firing up the operating system or starting applications.
The great news is that quality SSDs are now cheaper than ever, and that most computers can be upgraded to make use of one.
iBizify is pleased to offer an upgrade service which simply returns your PC or Mac exactly as it was before – just a lot faster! The service includes:
- Supply of a Crucial MX500 SSD drive
- A full “image” backup of your existing drive – including your operating system, software, and files
- The physical removal of your old drive, and installation its replacement
- A full restore of all your stuff onto the new drive
- Optimising and testing
What capacity should I choose?
Firstly, choose as much as you can get for what you are willing to spend.
Secondly, see how much you are using now, then add at least 300 GB for breathing space. However, if your drive is full of things you don’t need – then a clear-out could save you money.
To check how much you are currently using:
On Windows: Open File Explorer, go to This PC. Under drive C:, take the free GB away from the capacity noted under the drive label. In this example, 144 GB is used.
On a Mac: Open the Apple menu (top left), then About this Mac, click the Storage tab. Take the available GB away from the capacity noted under the drive icon. In this example, 147 GB is used.
How much does it cost?
1 TB (1,000 GB)
2 TB (2,000 GB)
Prices include the replacement hardware. They don’t include collection, delivery, or VAT.
How long does it take?
Scheduled ahead of time, an SSD upgrade is typically turned around on the same day. Collection and delivery time should be factored in.
Get in touch to claim this offer
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External email forwarding being disabled by default
Like most email services, it’s possible to configure Microsoft 365 email to be automatically forwarded to another address. This is useful if you want to see all your incoming Microsoft 365 email in another inbox.
Increasingly, this feature is being taken advantage of by attackers. If they gain access to a business email account and enable this feature, they can then forward incoming mail to an external address of their choice. This then means they can reset passwords, receive security tokens, and more. For this to happen, an attacker needs to gain access to an account in the first place. Therefore, there is no immediate threat.
However, since automatic email forwarding is not a feature everyone uses, from 1st September Microsoft will be disabling this feature by default – as a precaution. iBizify is of course applying this recommendation to all client accounts – unless we know there is a need for automatic forwarding within that organisation.
For this reason, if you knowingly automatically forward your emails to an address that is outside of your Microsoft 365 organisation (such as a personal email address) then please reply to this message and let us know.
If this is not the case, then you do not need to take any action.
If you do use external mail forwarding and do not take action, the forwarding will cease from 1st September.
Due to an increase in demand, we are making some significant changes which will take effect on 1st September.
- It will no longer be possible to call us directly without a Premium subscription. It will be possible to leave a voicemail, and to schedule a call back via https://ibizify.net/callback/
- The WhatsApp facility to 01296 252 010 (the main number) will no longer be available
Why are we making these changes?
We appreciate this might seem like a backward step to some. However, we believe that scheduling a call in advance – in most cases – will result in customers being able to actually talk to us sooner than if we instead play “phone tag” (calling back and forth in the hope that the other is available).
It’s very important to us that those who are paying for our time do indeed get our undivided attention, and get the level of service they expect and deserve. We no longer feel just having a human answer the phone who can’t actually help (i.e. a call centre) – is a better solution than call scheduling.
We have been using call scheduling for some time now and found that most customers appreciate knowing in advance when their call will be, and that it will happen at a convenient time.
What about urgent support requests?
If you are likely to need urgent support, we recommend signing up for iBizify Premium. With this service, you will get a dedicated phone number answerable during extended hours, WhatsApp messaging, and priority booking.
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Designed for individuals and small teams, Premium support melds the best features of long-term support packages, with the convenience of a “pay-as-you-go” solution.
One low monthly fee ensures you’re always connected to support when you need it. Direct support is charged per hour, so you only pay for what you use.
No setup fees. No long-term commitment. Cancel any time.
Boost iBizify support packs with a Premium subscription from just £60 + VAT per month.
Find out more about Premium, calculate your estimated fee and apply here:
New password reset facility
We have set up a “self-service password reset” facility on all our customer’s Microsoft 365 services (a few had it already).
This means that if you ever find yourself locked out perhaps due to a forgotten password, you can now reset your password at office.com, without needing to contact iBizify.
To make sure this is ready for use, please log in to office.com using your Microsoft 365 credentials. If you are prompted to enter and verify a mobile number and alternative email address, please do so. This information will then be used to contact you should you find yourself locked out of your account. It won’t be used for any other purposes.
If you need any assistance getting this set up do get in touch.
We’ve increased the security of your Microsoft 365 service
iBizify regularly performs an internal security audit on its own and third-party systems that its customers depend upon.
We are always keeping up to date with the latest threat landscape and making relevant improvements to the security policies we apply to our own information systems as well as those of our managed client’s.
iBizify’s security policies always meet or exceed the baselines that Microsoft define – which are also updated regularly.
For example, we recently implemented a policy to disable by default “integrated apps” within our client’s Microsoft 365 systems, because this feature was being readily used as a mechanism to trick end user’s into granting access to their systems via rather convincing “phishing” emails. We noted that almost all our clients were not using this functionality, so we disabled it to thwart this attack.
Whilst we carefully consider the policy changes we make to avoid significant impact on usage or convenience of the affected services, sometimes these adjustments might not suit you. If you find yourself missing required functionality then do get in touch to discuss this.
A reminder of our privacy and data handling statement
All the changes we make are made within the scope of iBizify’s data handling and privacy statement, as well as any additional agreements you have made with iBizify.
To see the latest statement please see here: https://bit.ly/ibizifyprivacy2
If you have any concerns please do contact us.
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Microsoft are constantly evolving, and this is often reflected in their surprisingly regular need to change the name of their products.
You will soon start to see these new names reflected in your iBizify billing. This does not affect or change the products you are subscribed to, the service you receive, or their price you pay.
Office 365 Business Essentials
Microsoft 365 Business Basic
Office 365 Business
Microsoft 365 Apps
Office 365 Business Premium
Microsoft 365 Business Standard
The names of component products such as “Microsoft Exchange Online”, “SharePoint”, etc. are not affected by these changes.
We've simplified our pricing structure for development and consultancy services.
Previously only usable for technical support, support packs can now also be used for software / web development, consultancy / technical writing, and reports.
We simply apply a 1.5 multiplier. For example: 2 hours of development would use 3 units; 5 hours would use 7.5 units.
This means it’s now really easy to purchase one or two ten-packs and use them for a variety of projects and support all through one simple billing process.
Buy support packs
iBizify Connect software allows iBizify to instantly connect to your desktop when you request support. Previously, this service was only available to customers with a Connect Premium subscription. I am pleased to announce that instant connection is now available to anyone – including Pay-as-you-Go customers.
If you’d like to install Connect instant support, please fill in the form:
Sign up for Connect
iBizify Remote allows you to connect to your Mac or Windows PC desktop from anywhere, providing a familiar environment with access to all the applications and services you need to be productive anywhere. Work at the office – from home – on your Mac, Windows PC, iPad, iPhone, Android phone.
Usually priced at £12 + VAT (£14.40) per desktop, per calendar month, we are offering Remote for £10 + VAT (£12) through to the end of June 2020.
Apply for Remote
Since 2004, Acorn Commercials of Waddesdon have been providing expert commercial cleaning for vehicles and buildings. More recently they needed a new website to better reflect their modern, professional business.
iBizify are pleased to announce the launch of their new website, which has been making quite a splash! Check it out here:
Here are some of our other recent sites:
iBizify custom websites start at £499 plus a £25 per month subscription that includes everything you need.